Business Consultant – KK Forges
More In-Depth is a business consulting firm that provides leadership, productivity, and financial expertise to organizations. Its virtual CFO, audit, and business analysis services help leaders regain control of their financials. Its team also includes experts in governance, risk management, and technology. Forge is a member of the Advocacy Trust LLC family of companies, which also includes Advocacy Wealth Management and Forge Capital Services.
The meeting started at 10 am on Wednesday. Dante and several members of his team were sitting with Craig and Carol in a conference room at KK’s headquarters in Manhattan. The clothing company’s CIO and logistics manager were participating via speakerphone.
The Power of Expertise: Insights from KK Forges on Business Consulting
During the call, Carol told Dante that a spate of thefts and inventory miscounts at KK’s warehouses was making it difficult to keep stores well-stocked with clothing. The managers were considering RFID tags—radio-frequency identification systems that use electromagnetic fields to identify objects and track movement—to solve the problem.
Dante agreed with Carol that KK should implement RFID. But he insisted that the company do so only after explaining it to consumers, and with an eye toward informed consent. He suggested that KK offer an educational campaign, and provide customers with the option to purchase comparable tagged and untagged items. He also urged KK to establish and adhere to explicit policies about the use of customer data. He emphasized that cost and convenience were important, but they shouldn’t outweigh privacy.